eBay — Charges applied on credit card due to delay in refund

Ahmad Sajad

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 193101
Website:	www.ebay.in

Sir
I purchased iphone 5 on 23rd of Nov 2015 and ebay delivery b 17th Dec 2015. The item wasn't delivered to me in timeline and ebay kept on saying to wait. Finally i smelled it fishy and claimed refund on 20th dec 2015. Ebay delayed the refund by 22 days and credited my account on 12th Jan 2016 which resulted in my credit card getting charged for Rs 767/- I contacted ebay and they simply refused to pay me the charges even though it was their negligence that resulted for these charges. You are requested to take up the matter with ebay and ask them to pay the same as the delay in refund was on their part. Please resolve the issue asap.

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Ahmad Sajad,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Ahmad Sajad

from Gurgaon, Haryana

Mailed on provided mail id but got no response as of yet. Kindly resolve the issue asap.