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[Resolved]  Ebay.com — Different item recd and that too duplicate

Address:New Delhi, Delhi
Website:ebay.com

I had purchased a perfume from Ebay of Gucci Oud, but they have send me different perfume, and that too the perfume is duplicate. It smell so bad and the bottle looks like the local made, whereas I had purchased of amt Rs 4150. I am trying to contact the seller Fragrancecouture who called me but now they are not responding at all, In their website the no mentioned is [protected]. I am also calling ebay customer care many times, but no response but only music keep coming even I waited for 30 minutes.
I purchased on 14th May and I recv product on 24th May.
Item No :[protected]
Paise pay id : [protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Dear sharad2627,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
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