Ebay.com — NON COMPLAINCE IN PROVIDING PRODUCT AND REFUND

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New Delhi, Delhi

SIR I PURCHASED USB CABLE FROM EBAY LED Light Micro USB Charger Cable Cord For Samsung S3 IN NOV 2014 THE PRODUCT WAS DEFECTIVE HENCE EBAY PROMISED ME TO REFUND THE PRODUCT PRICE IN FORM OF COUPON BUT THEY DID NOT REFUNDED THE TOOK MY COMPLAIN THRICE BUT STILL DID NOT COMPLY TO THEIR REFUND PROCESS INSTEAD THE HARRASSED ME SO MANY TIMES ;REPETEDLY I COMPLAINED THEY DID NOT BOTHER TO RESPOND THEIR RESPONSE ONE MONTH BACK An eBay Guarantee* claim has been resolved Dear TARUN K, We thank you for your precious time in helping us investigate the issue you faced with your purchase. We regret to inform you that after investigating the claim we are rejecting your eBay Guarantee* claim request. Click here for more information. Please find the details here Action : Buyer cancelled his claim request - Claim Closed Remarks : As per our telephonic conversation on 28/11/2014, we are pleased to inform you that we are approving your refund request in form of eBay coupon. You will receive a coupon of 110% of Item value. It will be sent to your registered email address, and you can expect to receive it within 7-10 business days and the same is valid for 30 days. Note: Sundays and Public Holidays are excluded from working days. Thank you for shopping with eBay. SIR KINDLY FILE A CASE AGAINST THEM AND PROVIDE ME A GOOD SOLUTION