Ebay.com — Tired of calling for the replacement/refund of fake product

Address:

Gwalior, Madhya Pradesh

I have paid online for an iphone 5s and the product delivered was fake and after complaining i spent my rs.1000 for the speed post to send it back. I have been constantly calling and talking to them for hours but they have again sent the handset which doesn't even read the sim.i am tired of calling and requesting for the refund but no one is ready to listen.Every time i call a different person picks the call and repeats the same story.IT IS A PHONE OF RS.29000.Please help me get my money back.