eBay — Digiflip pro xt 712

Leela ankita

from Atmakur, Telangana

Address:

West Godavari, Andhra Pradesh, 534102

I purchased digiflip pro xt 712 from eBay. It has one year manufacturer
warranty and it's hardly 4 months, the product is not working. Suddenly tab
is not getting charged.I tried for all the service centres and all the information about many service centres is false.I am very much disappointed with the product and the service. When I contacted eBay about the faulty product, they are telling that since it is under one year manufacturer warranty, seller is responsible for the fault. When I contacted seller, they told it's not their responsibility. Even I contacted digiflip customer care, they are telling it is seller, who should claim for the product.Please refund my amount for the tab. I waited for too long for the betterment of my tab and completely fed up with the service.

Details of the product:

Digiflip pro xt 712

Was this information helpful?

No (0)

Yes (0)

eBay.in customer support has been notified about the posted complaint.

Related eBay.in reviews

View all 4742 eBay.in Reviews

Comments

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Leela ankita,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Leela ankita

from Atmakur, Telangana

All the service centers which are provided by the seller are fake. When I contacted the so-called authorized service center in Chennai, it turned out to be a watch service center, I have all phone recordings also. It is the same situation for all service centers. I want my complete money back.It is completely a mistake of seller to send a faulty product, which did not work for atleast 4 months properly. Since Ebay is medium for buyers and sellers, Ebay should take responsibility in refunding my money. I trusted Ebay, but it failed to keep up that.