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eBay — Duplicate product received

Address:Mumbai City, Maharashtra, 400063
Website:www.ebay.in

Hi I have purchased power bank through online shopping ebay "Xiaomi 10400MAH Silver World Best Power bank" but i have received a duplicated product at the time of delivery when i raised the complaint for the same and requested for a claim as per the company policy now the claim has been rejected saying that product received is as correct and refused to return the amount
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