eBay — eBay Guarantee claim - 483756

Address:Pune, Maharashtra

This is in regard to the above claim ID, which Ebay says resolved, However in reality it's not. They promised to send a reimbursement coupon for the reshipment cost for the product I returned but they failed to do so. It has more than 20 days, Also I called the customer service several times but Ebay has worst customer service department, they even have no manners to talk to a customer. I felt very disappointed to speak to a CS executive when he behaved in an unprofessional manner. If I don't receive the coupon in next 48 hours I'll have to take some other actions. I suggest Ebay to shut their customer service department which they had just for the harrashment of the people. Thanks Suryadev Singh [protected] [protected]@gmail.com
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Dear Surya, We have taken a note of your details and will get back to you with a resolution at the earliest.
Dear Surya, Thank you for sharing your concern with us, We regret for the inconvenience caused. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.
Dear Surya, We would like to inform you that the coupon code along with the details have been sent to your registered email id on 14 June 14. You may check the same and proceed with your transaction within the validity period of the coupon. Thank you.

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