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eBay — Ebay guarantee claim not processing

Address:New Delhi, Delhi, 226016
Website:www.ebay.in

I've claimed an eBay guarantee claim for a false product received. I'm fed up of contacting them for any further reply regarding my claim but they do not do anything for that. Resolution date has already passed and that too on 19th July 2016(14 days back) but no further action has been taken. I want my money back. I'm very disappointed.

Claim ID:2135084
PaisaPay ID:[protected]
Item number:[protected]
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Dear Pandey Ji96212,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
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