[Resolved]  Ebay.in — 40" Samsung LED TV

Address:	Mumbai City, Maharashtra, 400063
Website:	ebay.in

I Received Samsung LED TV on 19th OCT 2016 and on 5th Dec it stopped working.i raised complaint and spoke to the seller and sent him the product back.after 2 days the seller said he is ready to refund the money.
Ebay sent me mails stating that the issue will be resolved by 16th Dec and refund will be processed.
i waited till the 19th Dec still did not get the refund.i tried calling the Grievance but till date i am not able to speak to them as their phone just rings and after some time there is a voice mail stating all associates are busy.
tried to send couple of mails however no Luck as i get a standard reply stating,
your case is "ESCALATED"allow us 48-72 Hrs for resolution.however i havent heard anything from ebay.
wanted to know how do i take legal action against EBAY as they do not refund the money and harass customer .they should be thought a lesson.
today its more then 30 days and i have not received my refund.
My ebay id is pavankalinge1