[Resolved]  Ebay.in — acer aspire sw3-016 10.1-inch laptop (blue) - open box new

Address:	560078
Website:	eBay

Utter time waste
I spent a lot of time in finding the kind of lap top that suited my requirement, searched online and like a fool
Placed an order on ebay on 30 august.
On 4th september blue dart courier delivered
Wrong product was delivered, there was a mismatch which made the product not usable,
Called the ebay help line the call center executive and her manager refused to register my complaint as their status showed to be shipped not delivered,
I was asked to register a complaint after72 hours!!! I thought ridiculous
Wrote to the seller cart2india_inv
I receive a reply
"sincerely apologize for the inconvenience caused.
I request you to kindly raise a claim under the ebay guarantee scheme and we will process the refund to you"
I was like send me the correct product instead.
Seller replies
We do not have the item in stock with us as of now..