[Resolved]  Ebay.in — Apple iphone 4s 16gb

Address:Mumbai City, Maharashtra, 400063
Website:ebay.in

But while unboxing it i was pretty sure the the iphone supplied by the seller is a used one as already i am using a iphone for 1years. After unboxing i found that there is a dialled no which wad not supposed to be there. However i restarted the phone and it was updated to latest version. Siri was also responding. Hence i was pretty sure that its not a clone. To confirm it further I contacted apple and checked through imei no. I was shocked as the search reasult showed " OUR RECORDS INDICATE THAT THIS PRODUCT HAVE BEEN REPLACED. PLEASED PROVIDE THE SERIAL NUMBER FOR YOUR REPLACEMENT PRODUCT TO FIND THE SUPPORT AND WARRANTY COVERAGE INFORMATION." I was shocked and immediately contacted apple via phone. They confirmed me that it was supposed to be at service station and it was not supposed to be sold either. There is no guarantee for this product also. There was one surprise left. Apple people told that it is a white iphone if 32 GB. I contacted ur cust care . Mr bikalp was there and he too confirmed its a 32 gb white iphone. Now my question is whether u people are supposed to sell fake/refurbished item in the name of original new product. I have gifted this one to my in laws. What about the social harassment i faced. Hence I want compassionate of my harrassment.
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Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2015
eBay.in Customer Care's response
Dear Soumik Mandal,

We always want our customers to have a good experience with us. Please share your registered email ID/claim ID/paisapay ID in our inbox. We'll get this checked and connect with you to share relevant updates. Regards


Regards,
Ebay Team
Complaint comments 

Comments

Dear Soumik Mandal,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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