[Resolved] Ebay.in — Apple iphone 4s /32gb

paulpaulose

from Coimbatore, Tamil Nadu

Address:

682311

i bought one apple i phone 4s/ 32 gb from e bay id no[protected] and paise pay [protected] in sept 2015 alcotech seller send me one old damaged set which was repaired three times as per apple service center. itried to contact the seller and ebay but no response .request refund the money send me new set

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Aug 5, 2021

Complaint marked as Resolved

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear paulpaulose,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

aayushi nandwani

from Delhi, Delhi

hey there is same problem from my side too... how can i complaint?

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear aayushi nandwani,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Hi paulpaulose,

Thank you for sharing your concern . We regret to know that the product you've purchased has stopped working. We at eBay provide 30 days of purchase protection, i.e., eBay Guarantee*. Since this transaction is +45 days we are not able to protect you under eBay Guarantee.

Therefore eBay would not be able to intervene in the same anymore, and hence would request you to get in touch with the seller and resolve the issue amicably.

Regards,
Team Ebay