Ebay.in — Damaged Phone received,company not refund my money

Address:	Mumbai City, Maharashtra
Website:	www.ebay.in

Dear Sir/Madam, On dtd 16/09/2015, I have ordered (Ordered No-[protected]) one micromax canavas xpress 2 mobile from Ebay.in through online.On dtd 21/09/2015 i have received the mobile at 6.00 P.M and paid Rs 6, 999/- to Ebay Service Executive.When i checked the mobile it was not working.At the same time i have informed it to shipper (ANIl R LAHORI) address mentioned in Ordered statement.The shipper told me that there is a minor problem in every mobile when it was purchased through online, don't worry just show the mobile in Micromax customercare service centre.So 22/09/2015 morning i have gone to micromax customercare service centre and show the mobile.The micromax customercare executive told that the display and Power button was damaged.On dtd 22/09/2015 i registered a complaint that i don't want this mobile and request for refund the amount.The Ebay customercare executive told that they have registered my complaint and refund my money within 5days.On dtd 24/09/2015 i have received a call at 6.38 P.M from Ebay office that they have rejected my complaint and not refund my amount because the mobile is with 1 year manufacture warranty Therefore i request you, kindly consider my application and take necessary steps for refund my amount Regards Umakanta Bag [protected]