[Resolved] Ebay.in — Defective product received no response from both ebay.in and seller

PRAVEEN KUMAR B R

from Bengaluru, Karnataka

Address:	560036
Website:	ebay.in

I am Praveen kumar B R Purchased a new battery for Oneplus One, Dated 07/01/2017 with paisapay ID [protected], received a defective product, hence raised a claim ID 2620290, but the issue has been closed stating that the product is still in warranty, so i communicated with the seller regarding solution for the same, till now the seller has not solved the issue. so kindly refund my amount or provide me the good working battery.
Thanks & Regards
Praveen kumar B R

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May 12, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

eBay.in Customer Care's response Dear PRAVEEN KUMAR B R,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay

Feb 16, 2017

Updated by PRAVEEN KUMAR B R Dear Consumercompliants.in
Ebay.in responded but issue is still not solved, as per their instructions i mailed to seller through ebay.in message service (1st mail-31st January 2017, 2nd mail-1st February 2017 and finally 15th February 2017) regarding warranty claim and communicated with ebay representatives for the same. but till date ebay.in could not find a solution for the same.kindly help me in this regard.
yours truly
praveen kumar b r