[Resolved]  Ebay.in — Disgusting, & Shameful Service, Sellers don't know how to talk to customers

Address:

Hyderabad, Andhra Pradesh

I have purchased HTC desire 820 from A1-Gadgetworld seller In Ebay on 11 December at (2:16 PM). PaisaPay ID is [protected]. After buying the product I called the seller(2.53 pm) to Check whether I will get 10% HDFC CASH back or not. He asked me to contact Ebay. I have patiently tried calling them after 15 minutes some customer agent Answered the call. I asked him the same Question Whether I will get 10% cashback or not. He told me have you applied EBAYSALE15 coupon code I have answered I have applied but it said coupon code is not applicable. He answered In that case you wont get cash back. so I have asked him to cancel the order. He asked me to contact the seller. I don't know why Ebay cannot cancel my order. Again I tried contacting this seller I have Called him 'N' number of times Between (5:50pm to 6:18pm). He didn't responded. So I have kept a message(6:21PM) asking him to cancel my order. After seeing the message. He called saying that it is not possible to cancel the order product is already shipped. He has given me ARAMEX tracking ID [protected] which is showing as invalid & he said if you want to cancel you will be charged 6%. I Don't understand why I will be charged 6%. I have called him back with in 3hours. I Have called Ebay on this issue they are saying we cannot help you. please deal the issue with seller. I Don't understand why I have to deal the issue with seller. I bought it through Ebay. I Again called him in the night (8:11PM). He started abusing me & he is threatening me that he will lodge a complaint aganist me. His name is Kush Vazir @ A1-Gadgetworld. I deeply dissadisfied With this whole issue seller behavior is not good. I have recorded all the calls & saved all the SMS. Please make him know the value of consumer