[Resolved]  Ebay.in — Duplicate mobile displays selling ebay and seller (seller id: lunawath)

Address:	New Delhi, Delhi
Website:	ebay.in

I am ebay customer from last five years.
Recently, in the month of june 2016, i was purchased a product, that cost is 4, 499 inr. While purchasing this product, i was contacted with seller (Seller id: lunawath), is it genuine or not. He said, it is genuine & complete set of assembly with gorilla glass. But, i received duplicate product and also glass is missing. I trusted this while purchasing due to ebay guarantee.

I raised the claim. Id: 2133551 as on 07th july 2016. Regarding quality of product, not get any solution from ebay. But, regarding glass, ebay said, we will provide coupon to me. But till now, i am not getting.

I contacted more than 6 to 7 times for about 1- 2hrs with mr. Dharmendra (Team manager), udit, swaroop sharma, pradeep singh, upesh, nadan, rajesh kumar regarding coupon, every time they says, wait for 7-10 days or 72hrs to get coupon. Huge amount of time wasted. But not get any solution. This is more struggling while purchasing with ebay.

Also, i contacted with "[protected]@ebay.com" (Ebay-india md) and "[protected]@ebay.com", there is no reply from these contacts.

Please request you to give the solution.

Thanks
Srinivas
[protected]@gmail.com