[Resolved]  Ebay.in — E bay guarantee is cheating business. Never believe in ebay buyer protection

Address:New Delhi, Delhi, 695006
Website:www.ebay.in/itm/272145180802?_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

I brought an item from ebay (My mistake), on 22/05/2017 and was delivered to me on 31/05/2017. Led digital voltmeter amp meter current ampere volt meter panel ac 300v 100a, from seller:"runningoutofstock", paisapay id: [protected], item number:[protected],. The item is not working a faulty item was shipped by the seller. The current readings was wrong always shows a faulty reading. So i raised a claim for refund (Claim id:2943998). Ebay rejected my claim by saying that "contact the service service". This is the full message [ remarks : your claim has been rejected. Reason :we have checked the details of your claim, and noticed that your item is under manufacturer warranty. You are requested to approach nearest service center of your product manufacturer. Thank you for using ebay ]. Am staying in kerala and the seller was at delhi i have to catch a train and come to delhi to repair the item. As it is a electronic component the seller or ebay has to replace the item. So am totally fed up a e bay protection policy. I suggest never believe in ebay guarantee or easy return policy. Always go for amazon india because we can see user ratings and buy good items.
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Jul 6, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
eBay.in Customer Care's response
Dear Roy Simon,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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