Ebay.in — eBay does not give me my money | |||
I am a eBay customer for last 3.5 years. I registered as a seller in eBay in last year. And since March 2014, I decided to use eBay for my one of the major online selling partner and stated selling mobile phones, tablets etc. Since March 2014 to April, I sold many items thru eBay. And I was getting payments for the items successfully sold. But suddenly on April 12, 2014 I got notified that due to some verification, my selling account temporarily been restricted and thus I could not sell any more item further. Please see attached image. Its alright. Its eBay's site, they have full right to restrict selling somebody. But on 14th April, 2014, I got notified that, the Payments accumulated by successful selling of the products been kept on hold. And they don't want to give my payments for which I have invested money for purchasing them and sold successfully. The amount is not small enough. It was 3 Lakhs INR. That time products costs ~1 lakh was in transit and not delivered to buyers. So, I contacted courier companies to stop delivery and return the products back to me. This caused me lot of loss. Still it was better than keeping money on hold with eBay. Now there are more than 2 lakh of money been kept in hold by eBay for a month. These payments accumulated from the successful sales for which I have already invested funds. Due to this along with selling stopped thru eBay ( and already have lot of products in stock) 1. I am paying interest to my lender @5% per month as I could not give them payments. 2. My family emergencies! One of my uncle was under treatment, Now I had to bring back my uncle to Govt. Hospital due to lack of money. 3. I am running out of money, needing debt from friends. On it, I repeatedly mailed mailed ebay for release the payments, they never tells about payment while replying, they only tells, you cannot sell here right now. On such scenario, I request you guys to release my payments. I am really helpless on such scenario. Thus I am requesting you to kindly look into the matter in another angle and at-least release the payments.Looking forward for your kind cooperation. My eBay user id is: gizmo_crazy email address is: ebay.[protected]@gmail.com Was this information helpful? | |||
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eBay.in customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Dear Sirsendu, We have taken a note of your details and will get back to you with a resolution at the earliest.
Reply
Ebay continues harassing people.
They had already debited the amount for the eBay Guarantee Claim No. 480522, eBay Guarantee Claim No. 479949 and eBay Guarantee Claim No.478423. But today again debited the same amount for the same Guarantee Claim. Thus its been debited twice.
Attached snapshot as reference.
Is it a mistake or this way ebay trying to keep all the sellers money as much as possible with them.
I need an immediate reply on this matter.
This is being a cheating!!!
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They had already debited the amount for the eBay Guarantee Claim No. 480522, eBay Guarantee Claim No. 479949 and eBay Guarantee Claim No.478423. But today again debited the same amount for the same Guarantee Claim. Thus its been debited twice.
Attached snapshot as reference.
Is it a mistake or this way ebay trying to keep all the sellers money as much as possible with them.
I need an immediate reply on this matter.
This is being a cheating!!!
Dear Sirsendu, Thank you for sharing your concern with us.We regret to inform you that your Paisapay account is on hold due to the restrictions in your account. In order to remove the restriction from your account, I would request you to resolve the issue with your related account. For any further assistance on the same you may contact our toll free no - [protected] or via Chat/Email.
What a resolution is this!
I am a member since last 3.5 years and recently started selling. What is my benefit of opening new account or to have another account?
I got a mail mentioning such thing. I am not responsible for other people, and what they are doing. eBay is your site, if you feel, restrict me from selling. I have no complaint. Its your site, you can do whatever you want, or allow to sell whom you want.
But, they money you kept in Hold, that's my money. Not eBay's money.
That been accumulated from the product I purchased and sold. For long days you guys kept it with you and using that for your own business.
While I am paying penalty for that amount.
Who will repair and reimburse the damaged caused by this to me?
For the customer supoort? The toll free number always keeps on hold for 1 hour. Even after 1 hour, waiting time remains 1 hour. Same for Chat.
Emails rarely been replied.
Do you think, people will just spend days taking the phone in ear on expectation somebody will attend but never meets the expectation?
Some times, back I contacted, that time somebody told me that due to the defect rate selling been restricted.
Nobody tells me when my payments will be released. Please release my payment ASAP. Delaying this, it will damage lot of things for me.
I am a member since last 3.5 years and recently started selling. What is my benefit of opening new account or to have another account?
I got a mail mentioning such thing. I am not responsible for other people, and what they are doing. eBay is your site, if you feel, restrict me from selling. I have no complaint. Its your site, you can do whatever you want, or allow to sell whom you want.
But, they money you kept in Hold, that's my money. Not eBay's money.
That been accumulated from the product I purchased and sold. For long days you guys kept it with you and using that for your own business.
While I am paying penalty for that amount.
Who will repair and reimburse the damaged caused by this to me?
For the customer supoort? The toll free number always keeps on hold for 1 hour. Even after 1 hour, waiting time remains 1 hour. Same for Chat.
Emails rarely been replied.
Do you think, people will just spend days taking the phone in ear on expectation somebody will attend but never meets the expectation?
Some times, back I contacted, that time somebody told me that due to the defect rate selling been restricted.
Nobody tells me when my payments will be released. Please release my payment ASAP. Delaying this, it will damage lot of things for me.
Did not receive the product.But payment is done
Order confirmation: PaisaPay ID [protected] Did not receive the product.But payment is done. Order details You completed checkout on 21-Oct-2014Send me not working product and don't claim after reship product
I am purchase a laptop from ebay. They are send ship me not working condition laptop. so i am reship the product and register claim for refund my money they got the product but i can't receive my money last 7 days are gone.eBay.in Customer Care's response, Jun 22, 2016
Verified Support
Dear mohdjaved23,
Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.
Regards,
Team Ebay
Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.
Regards,
Team Ebay
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