Ebay.in — eBay Please refund Paisapay id [protected]

Address:

New Delhi, Delhi

Ebay please help me, need help or i would be no longer in the state of my mind. I had bought a camera from ebay costing Rs.154000.00 item no.[protected] and my paisapay id is [protected] and my ebay id is "madhurmittal20". But i received a blank envelop. No product in it. I opened a ebay guarantee claim ID 556038 as on[protected]. Also sent ebay a scan copy of envelop and receipt on it showing weight 20Grams only. I called ebay on regular basis on their customer care no [protected] to get update on its status but i got same answer every day "Please wait it will take 48 hours to resolve the issue.". But on[protected] i got an email from ebay that your claim has been rejected. My position/situation at that time was like I was finding a place to die. Its not a small amount for me. i called ebay and they said claim department fails to contact you through phone so they closed the claim and now claim is closed and they can't do anything. No refund and even can't do anything. Surprisingly i got an email from seller today and he stated that he have not sent any product to me and he sent me empty envelop and done this all to show ebay and their customers that they are not safe on ebay as ebay is sending sellers live on ebay without any verification. He also stated that he is not accepting the money and want ebay to refund me the amount. I called ebay again and told them all but they said claim is closed and they can't do anything. I want my refund or ebay left me only one way that goes to hell. Very depressed and disappointed. Please sir it is my humble request to refund me my amount. I was planning to make emi for this transaction but i have not got product and i am a salaried person and if i unable to pay it, you know batter what people do in case of fail to pay their debts. Please talk to me or reply me and help me to resolve the issue. Madhur Mittal +91-[protected] [protected]@outlook.com ebay account id- madhurmittal20 Please find mail that seller sent me as below : > Date: Wed, 23 Jul 2014 21:25:43 +0530 > Subject: Attn: All and ebay, Ebay should verify seller before making him live on ebay. Bug in ebay system. Refund buyer as soon as possible. > From: [protected]@gmail.com > To: [protected]@ebay.com; [protected]@ebay.com; [protected]@outlook.com; [protected]@ebay.com > > Hello every one. This is Mohammad Iqbal Khan, My seller id on ebay > india is "mdikhan2014". I have opened a fake selling account on ebay > to test the ebay system if it is secure for buyers or not. But it is a > harsh truth that i found it completely insecure for buyers as ebay is > not verifying sellers before sending them live on ebay india. My > purpose is not to cheat or not to hurt anyone. But The purpose is to > show you the loop hole in your system so that you can make it more > safe place for customers to shop on ebay. > > I have opened an account on ebay just for testing purpose only. I had > listed some items on ebay india website. They were gone live in few > seconds after filling some details of products. Ebay won't bother to > verify my account details before sending my listing live on their > website. This is the main defect in their system. > > A customer named Madhur bought the product from one of my listing > having Item No.[protected]High end camera Costing Rs.154000.00) and > Having Paisapay id : [protected]. After receiving his order on ebay, i > had dispatched a blank envelop to > him (intead of the product he ordered for) through India SpeedPost > tracking no. ED[protected]IN as on[protected] . After few days customer > opened an ebay guarantee claim ID : 556038 stated he have not received > the item and applied for refund. > > But wow i got a mail from ebay as on[protected] and amazed me that > ebay rejected his(customer's) claim duy to XYZ reason(I don't know the > reason, Never talked to ebay as well as customer) and my payment is > ready for me. > > But as i told you up here that i opened this account just for testing > purpose only. So i reject to accept this payment of Rs.154000.00 and > request ebay to refund this amount to customer as soon as possible, as > i am stating that i haven't sent any product to customer and this > account was just for testing purpose only to test ebay's system. My > purpose was not to cheat or not to hurt anyone. > > Conclusion is ebay should verify each and every seller before sending > them live on ebay to sell. So that buyers can buy worry free from > ebay. > > > Thanks & Regards > ebay seller id : mdikhan2014