Ebay.in — Expiry of ebay coupon code

Address:

Bangalore, Karnataka, 560010

Dear Sir,

I have purchased tricycle during Aug 2015 from ebay and they have supplied different item and I have contacted them to replace. they told me to keep that tricycle and they will refund the difference amount in the form of Ebay coupon of Rs. 500/-. But till Dec 05.12.2015 I did not received any mail or SMS for coupon code. I have called ebay customer care on 05.12.2015 to give the Coupon code and they told me coupon code is B7WxxxxxWI for Rs.500/- . As per ebay guarantee policy coupon code is valid for 3 months. So I have trying to purchase some item on 02.02.2016 applying this coupon code but that coupon was expired. today I have called ebay customer care, they are telling coupon was generated on 27.08.2015 and valid till 27.11.2015. I told them I have not recd any SMS or mail but they are telling it is not our problem and some time mail and sms will bounce. and also customer executive didnot inform me on 05.12.2015 regarding expiring of this coupon. she has given me the coupon code.

Therefore I request you to kindly ask them to refund my 500 Rs. coupon/money at the earliest.

Prakash shetty
Bangalore 560010
Mob No. [protected]