[Resolved]  Ebay.in — facing problem in order tracking and late delivery

Address:Lucknow, Uttar Pradesh
Website:[email protected]

Dear sir,
I have ordered health exercise kit from ebay on 19 th aug on advance payment. And it has been shipped on 21 st aug but awp no given as per mail is wrongly updated and i am unable to track the consignment. On talking to safex courier the reply was that the ebay dosn't handover the order to us and today is the last date for delivery as per mail sent by ebay.. And also i have called to ebay service centre but no satisfactory answer received.
Therefor i am facing many problems. Kindly, look into matter and resolve the problem so that i can recieve the order on time.
Please find the detail below :

Paisapay id: [protected]

Fitfly new home gym set 20kg weight 3ft curl 4ft plain rod all accessories

Courier name safexpress
Awb number 54941259

Thanks n regards,

Rishabh srivastava
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Sep 29, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
eBay.in Customer Care's response
Dear [protected]@25,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Comments

My dear same has happened with me i ordered on August 16, and i got a message on[protected] that my product has been shipped, seller gave me fake AWB[protected] number of "Safe Express Courier". His mobile is switched off continuously, he is not replying mails. He is fraud, he has cheated hundreds of customers. He is not cancelling my order and not shipping, not refunding money.

PaisaPay ID [protected]
Seller Name - fitnesshub15
Item Name- Fitfly Premium Quality 30kg Home Gym Set 4Ft Plain Rod 14"Dumbbells Skipping.
Item No.[protected]
Amount Paid Rs. 1539
Registered Mobile- [protected]
eBay.in Customer Care's response, Aug 28, 2017
Verified Support
Dear Rayees Ah,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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