[Resolved] Ebay.in — Fake product received

gajankusharun

from Delhi, Delhi

Address:	411044
Website:	www.ebay.in

I ordered Iphone 6S 128GB Product through EBay dated 17/08/2015. The delivery of the product was prompt but after proper check and inspection i found that the product was already used by some one.

I have taken sincere follow up with the ebay team regarding second hand product delivery with the price of Brand new product and got no positive response.

Following are the details of of complaint registered

Claim ID: 1191033
PaisaPay ID: [protected]
Item number: [protected]

Mails sent to company on same day, 28th Oct 2015 and 6th Nov 2015

This is clear the case of bad practice, I request ebay team to refund and take return this second hand product

Regards,

Arun Gajankush

+6 photos

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May 24, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2015

eBay.in Customer Care's response Dear gajankusharun,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Nov 17, 2015

Updated by gajankusharun Ebay Team,

I have waited since long time and now even after your reply, I have given you the sufficient time.

You have to update my complaint status on immediate basis.