[Resolved] Ebay.in — Fake product received | |||||
Ebay Claim ID : 1403695 PaisaPay ID : [protected] product received is not of any brand...(it was claimed to be of Levin brand) - so fake product received ... its not charging at all under sunlight ... DOA (dead on arrival) product is not of 5000mah (so clearly not as described) ebay closed my claim saying the product is under warranty ..now plz tell me what brand will accept this ??.. its a no brand Chinese product ... it was Dead on Arrival & on top of that its not as described ...they closed my claim without contacting me .. Was this information helpful? | |||||
Complaint marked as Resolved
eBay.in customer support has been notified about the posted complaint. Verified Support Nov 16, 2015 eBay.in Customer Care's response Dear amitk321, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com Thanks & Regards, Team Ebay | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
4742
Pending
328
Resolved
2636
View all 4742 eBay.in reviews & complaints
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
View all eBay.in contact information
Thank you for sharing your concern with us.
We would like to inform you that we have already processed the refund request from our end on 15-Dec-2015. Please note that the refund takes 6-8 working days to reflect in your account.
If you wish, you may check with your bank using the following refund details:
Refund Reference Number: EPT[protected]
However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.
For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.
Thanks & Regards,
Team Ebay