Ebay.in — Fake product received

Address:	202013
Website:	www.ebay.in

Hi,

I had purchased an I Phone 5s 64GB gold from ebay website. I booked this phone on 9th December 2015 which was expected to be delivered on 17th December, 2015 after vigorous follow up with ebay team finally phone was delivered on 22nd of December 2015.
Now while using this phone I am facing multiple problems as mentioned below:-
1. If battery is charged to 15-20%, phone gets switched off and will not start until I will plug phone to charging & as soon as I recharged my phone the battery level will show to 20-30%.
2. Phone gets hang multiple times
3. since 20th January 2016 rear camera of my phone is also not working.
4. Flash light is also not working. On 22 January I sent an email to eBay reporting these issue from [protected]@gmail.com, but I didn't received any communication from your end.
On contacting eBay customers care toll free number I was asked to contact seller directly. I am trying to contact seller from last couple of days but his /her phone is not reachable. Today I finally visit Apple authorised service station where I was told that there is modification in iPhone and phone is fake and now Apple is not eligible for services as per apple guidelines. For reference I had attach report I got from Apple authorised service station.

I had called ebay customer care for more than 20 times but every time I received the same reply pls wait we are escalating your request and you will receive a call back in next 48 hours.

Can someone please let me know how I can file a consumer court complain against Ebay.