Ebay.in — Faulty product delivered without proper document and not taking it on return

Address:New Delhi, Delhi, 110087
Website:ebay.in

It is very surprising that reputed store like ebay is making such kind of things. i had received an item which was not working from my first use and also it was not having proper document to have warranty claim. As a customer everyone suppose to have a working product on their first use. For this i had also raised refund request but unfortunately received call from ebay that they will not refund money and rudely instructed that i should go to warranty center or else contact to supplier ebay is not able to proceed any kind of refund or anything. It is kind of loosing faith on ebay.My PaisaPay ID : [protected] claim id- 1516412. They had closed my Refund ID just because product is having one year warrenty so that i have to contact service center. and they had not provided warranty card or anything. i requested too many time but they have responded with the same answer.
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eBay.in customer support has been notified about the posted complaint.
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Dear vinit shrivastava,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
No response from ebay till today it is very bad from ebay
No response from ebay till today it is very bad from ebay
please do not trust on ebay guaranty it is of no use
please try to purchase from other website instead of ebay
ebay will not listen to you at all.
After these many days didn't got my money or replacement.
please do not trust on ebay guaranty it is of no use
please try to purchase from other website instead of ebay
ebay will not listen to you at all.
After these many days didn't got my money or replacement.

Wrongly cancelled my order

I bought gold coin on ebay.in. They have some issue between seller and courier company and they have cancelled my order without contact me and without my permission please suggest me how can i take legal action against the ebay.in

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