[Resolved] Ebay.in — Got defective Iphone 6

Arpan Parikh

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400607
Website:	www.ebay.in

I purchased used iphone 6 on 27 May 2016 for 26, 000.
Within a month, it started giving issues in charging. As it is not under warranty, I got it fixed from a local shop in mumbai, but again after some days it gave issue in charging. The guy at shop told me that the phone has been tempered and some parts are not original in phone, they have been replaced. He even told me that there s issue with motherboard because of which it is giving charging issues. Now this is not something which can be fixed. So I tried contacting the seller, but got no response. His number is not reachable. And moreover ebay customer care said that ebay cannot help in this case. What should I do to get this resolved.

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May 18, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2016

eBay.in Customer Care's response Dear Arpan Parikh,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Aug 14, 2016

Updated by Arpan Parikh HI,

Paisapay id : [protected]

Sep 14, 2017

Updated by Arpan Parikh This is not resolved. There has been no support provided by ebay.