[Resolved] Ebay.in — HTC Mobile brought from ebay

varsha j sawant

from Pune, Maharashtra

Address:

400081

I have brought HTC Desire 826W mobile from ebay.com with one year warranty After 8 months mobile have many issues like battery low down early, its take 8-9 hrs to charging, hang up many times and camera is not working properly. I went to HTC service center with bill but they refuse to take my mobile because hand set was manufactured in Hong Kong. I send mails to surf trading but till their is no response. I tried to call them but number is busy or when ringing no one is picking call. Pls Help me in this issue

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Oct 21, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Sep 19, 2016

Updated by varsha j sawant Dear sir,
I had purchased HTC Desire 826W Dual Sim 16 GB Blue Lagoon [protected] on 14th Oct 2015 from last 3-4 months its not working properly hand set have many problems. I went at service center at Thane but they refuse to give service because hand set is not manufactured in India. Mobile is under warranty period. I purchased it online from ebay mediator they told me to contact you for further servicing issues so pls help me for this issue as early as possible.
Order No [protected], Customer Name : Prashant Lad Date: 14.10.2015
Waiting for your reply
Thanking you
Prashant Lad
Mob. No. [protected] or [protected]

Verified Support

Sep 20, 2016

eBay.in Customer Care's response Dear varsha j sawant,

We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you.

Thanks & Regards,
Team Ebay