[Resolved] Ebay.in — I am torchered

zisu

Address:	201308
Website:	www.ebay.in

I have ordered a product firstly my account deducted but order was not placed again I did another transaction for same product and order confirmed. Seller sent the product with the courier company named others. I reached again and again but do not get any resolution. After collapse of last date of delivery they are returning my only money which I never wanted. I urged for the same product always. complain id is 1340378

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Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2015

eBay.in Customer Care's response Dear zisu,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Comments

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Zisu,

Thank you for sharing your concern with us.

We would like to inform you that we have already processed the refund request from our end on 23-Oct-2015. Please note that the refund takes 6-8 working days to reflect in your account.

If you wish, you may check with your bank using the following refund details:
Refund Reference Number: EYBK[protected]
However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement with debit entry from the date of transaction to till date at [protected]@ebay.com, so that we can investigate the matter further.

For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.

Thanks & Regards,
Team Ebay