Ebay.in — Iphone 6

jyoti1512

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	ebay.in

I bought a 16 gb apple I-phone 6 two months back from this side but they sent me a used product and instantly i raised a claim. According to their policy the matter should have been resolved within 20 days but till now I haven't received my refund even after continuously calling ebay team. I was asked to ship the product back to the seller and they will pay me the shipping charges. I have done this as well but still there is no initiative from the website. They are rude and have also hung up the phone in the middle of the conversation. It has been really frustrating for me. I want my 35000 rupees asap or else I am going to file a case of fraud and harassment very soon.

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear jyoti1512,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

jyoti1512

from Hyderabad, Telangana

I have done everything. Even on twitter I got assurance from your team that it will be taken care of. But still no initiative has been taken from your side. Do one thing give me all your possible ids, sites, phone nos and what I will do is leave my job and everything else and will keep complaining to each of available contacts in order to receive my refund . Since My calling everyday for past 45 days is of no use I guess this is the option I will have to take. First you send me a used product and then you harass your customers.