Ebay.in — Item id[protected] claim id 1310143 closed without resolving.

Address:742237
Website:ebay.in

I Purchased size M but received size L of Item ID[protected]. It was totally unusable and drain of money to me. I raised claim ID 1310143. Ebay customer care repeatedly asked for proof of image. I several time send them the images to the seller email. Via email and several time telephonic discussion, I asked them for any email id where I send the images. As there was no option to upload images once claim raised. They did not send me any id or did not agree to see photos at sellers mail id. I send photos as below:
From:paul_kalyan
To:fabbcorp
Sent:15-Oct-2015 01:36
Dear fabbcorp,

See the photos and do the argument about size L which was not listed. Ebay customer care personnel was also not so caring. Now please arrange to resend the item before durga puja otherwise refund money. And tell me what I have to do. This mail for Ebay CC, as that CC person told me that he would send me their email address for photos but still I didn't received. So I use this email ID.


Regards,

Kalyan Paul.
Asst. Manager,
SgTPP, WBPDCL.
Govt. of West Bengal (U/T)
e-mail: [protected]@rediffmail.com
Mb: [protected]


Five (5) photos are there. At last they close my claim on 05 Nov 2015 stated "Buyer did not provide Proof of "Item not as described" - Claim Denied by ashish2010.eg"
I need my money now.
+1 photos
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Dear Kalyan Paul,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Thanx. Please resolve soon.

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