Ebay.in — Item not delivered after payment nor money

Address:Mumbai City, Maharashtra
Website:Ebay.in

I have put an order through E-bay for a bluetooth headset Universal BH503and paid 750.30 on 24 March 2016. The merchant was unable to send me the item due to some problem .I have approached to E-bay and merchant for the item or
to return money since then but so far no action has been initiated so far.
My ebay ID is thakazhiajith(Sajitha) and the details of the claim as follows
Claim ID: 1859010
PaisaPay ID: [protected]
Item number: [protected]
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eBay.in customer support has been notified about the posted complaint.
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Dear Customer(Thakazhiaji)

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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