[Resolved] Ebay.in — Lack of efficiency, no proper repiles

Pawan S Vyas

from Mumbai, Maharashtra

Address:	401105
Website:	ebay.in

I Purchased a product from ebay, the product I received was a defective one. Therefore I asked them to Give me my money back.
Ebay refund policy is for 20 days.
These guys always asked for uploading the photos even after the photos were uploaded and they shall ask each and every time I call them.
For connecting me to their Claim officer it took more then 12 days, and the claim officer even didnot revert back the status.
all this stuff took 19 days.
And finally on 19th day i received a call to upload a copy of product couriered by me and asked me to wait for 5 more days.
So how can i trust these guys.
i am fed up of them

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Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2015

eBay.in Customer Care's response Dear Pawan S Vyas,

We always want our customers to have a good experience with us. Please share your registered email ID/claim ID/paisapay ID in our inbox. We'll get this checked and connect with you to share relevant updates. Regards

Regards,
Ebay Team

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Comments

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Pawan S Vyas,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay