[Resolved]  Ebay.in — Lenovo k4 note not received as word given by seller

Address:	40063
Website:	ebay.in

Dear e bay team

I ordered said product as gust login.
As i"m not so much family er to online shopping by mistake ordered refurbish product.

But when came to know same day given a call to costumer care to cancel my order.

Executive told me to call shipper
[karthik entp.
6/7, 2n dfloor, poorniyya chattaram road, balepet cross, near oriental hats, banglore-560053
Phone-[protected]

I given him call n told him to cancel order.

Then he started convincing me not to cancel order and told me that he ll send new hand set.

Though i told him to cancel same as saying there is hardly any difference in new an this one.

But he kept me convincing sayng
"sir me apko mobile bejta agar aapko pasand nai aaya tho muze bolna me wapas le lenga ya ebay guaranty me ek mahine me kabhibhi wapas kar dena"
And told me to have trust on him
Mera reatig dekho, me galat kam nai krta, bharosa rakho...

Though on same day after talk i drooped him text msg[as he was not receiving call] to cancel order as i'm saving last since six month to purchase same..

But three days latter got mail order good is couriered to given adders.

And just because of word of trust from him received the good.

But when opened it was not as described and not up to mark of quality.

O given him call to tell me the procedure for refund.
He told me to
"talk to ebay i can"t help u"

Today morning when called ebay they told me to
"talk to shipper"

When tried to contact him first 14 call he didn't pickup ed the call.

15th time received and told him that ebay is saying to talk to subramani sir to initiate refund process..

He clearly said

"mai nai karega aapse jo hota kar lo or fir se mere se batt maat karo im on vacation"

Now its just not about mobile its about trust and commitment from from ebay and shipper.

I again request u its just amount of 11k for u but for mi its last six mounts saving on stake.

Looking forward for ur cooperation for complete resolution of matter.

Eller is asking now to cut commission of ebay and then initiate for payment


Trusting u

Regards

Nitin shahu