[Resolved]  Ebay.in — Misguiding to customer and not received proper response

Address:	Thane, Maharashtra, 400607
Website:	www.ebay.in

I placed the order with Paisapay ID [protected]. I have putted the request within next one hour of order placed to update the delivery address pin code for product and still continuously following up with ebay. Response received from ebay is: product has been shipped they can't do anything... I am unable to digest the update received from ebay because, i already informed to ebay for updation request within next one hour of order placed, they how they can ignore the request and shipped the product. They said on call, seller contact number is mentioned on the site you can call to them or email to them. I am unable to digest that all sellers of ebay will be trusted / responsible sellers, because i tried to call on the sellers number since long time and received the answer that "The number you have dialed is switched off" and there is no response received on mail. How they can responsible and trusted seller if they don't have any SLA for sellers and representatives. If SLA is predefined, it means all seller and representatives are ignoring the SLA, Its different lookout. Last time i called on ebay customer care, and they said they can't help in this regards you can received you refund in this case..Why?? Why i suffer with the punishment of ignorance of request. Where is my fault. Request you please help me to get the product only. and punish the culprit. My details: Prayant Jain registered email id : [protected]@gmail.com Shipment Address : State IT Center (Govt. of M.P.), 47-A, Arera Hills Bhopal Madhya Pradesh - 400607 and requested to update the pin code to 462011. Or Suggested ebay customer care to deliver the shipment on same pin code with updation of address and same given to ebay call customer care . Contact Number:: +91 [protected] or + 91 [protected]