[Resolved] Ebay.in — Money deducted from my account for the order but the payment screen of e bay.in showed the transaction as unsuccessful.

anksh80

from Jaipur, Rajasthan

Address:	180001
Website:	www.ebay.in

I ordered a body weighing scale machine from ebay .in on[protected] at 10:28 am for which I choose to pay by debit card I entered all the details of my debit card and made the payment I got message on my mobile as rs. 599 /- been deducted but at the same time ebay.in payment window showed it as unsuccessful transaction, I called them they assure me to solve the issue within 24 hours but nothing has been done so far ...

in another transaction for another product on[protected] of rs. 2023.12 at 00:03 am ...

. for a dvr the payment was deducted, I got message on my mobile of my bank account but their window showed as the payment was not success ful ..

I mailed all the details they mail me of assuring the solution within one day

kindly provide a solution as I want those products and I m unable to get that and also my payment is blocked...

thanking you

ankush khajuria
[protected]...

but no reply till now has been receieved

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Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2015

eBay.in Customer Care's response Hi anksh80,

We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you.

Thanks & Regards,
Team Ebay

Verified Support

Oct 30, 2015

eBay.in Customer Care's response Dear anksh80,

We are still awaiting information about your complaint details. You can contact us on ebayindia.[protected]@gmail.com

Regards,
Team Ebay