[Resolved] Ebay.in — Money fraud | |||||
Hi this is ashish gupta i have orederd an i phone 6 on 25 oct and completed the payment through credit card that moment. my paise pay id-[protected] . now i just got an email from ebay i.e on 27th oct that my payment has been rejected without any reason. now my money from the account had been deducted and now neither i have my phone nor the money . i have been thugged by ebay . i just lost 53000 rupees thats why i m gonna complaint of ebay in the consumer court and considered it as cyber crime. please kindly look into that matter soon as possible Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 28, 2015 eBay.in Customer Care's response Dear ansh27, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com Thanks & Regards, Team Ebay | |||||
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Thank you for sharing your concern with us.
We have checked our records and can confirm that the transaction was rejected by the gateway due to technical issue.
We would therefore request you to check with your bank regarding the failed transaction. In case, your bank confirms that there is additional debit for eBay, then please provide us with the details(Bank statement) for the failed transaction and email us the original scanned copy of the same at [protected]@ebay.com .
For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.
Thanks & Regards,
Team Ebay