[Resolved]  Ebay.in — Money paid item not provided

Website:ebay.in

Dear sir, i had purchased a pendrive from ebay.in on 6th of oct 2015. after waiting for a month i got on inquiry found that the pen drive could not be shipped and under the guarantee clause execuse i requested the to reship my item as per conversation with customer execuetive within 5 days i will get response and will be received in 20 days. to my astonishment on completion of the 5 days i receive no calls from their side and on dicussion they asked me for the refund as product not available. if the product was not available the why did they sell me the product on waiting from aroun one and half month company gives me lame excuses. money got deducted from my account and item was also not shipped . we small consumer get cheated from such big websites and we are left with no resort . i request the forum to provide me the product as promised by the company. my paise pay id is [protected]
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Complaint marked as Resolved 
Verified Support
Nov 03, 2015
eBay.in Customer Care's response
Dear pushpendrasinghbolia,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Complaint comments 

Comments

if your company was soo much concerned i wouldnot have received a mail after posting on the forum for refund of money i think i should raise a legal recourse against fake promises by big website committing fraud and chargeable under consumer protection act taking undue advantage of dominant position unfair trade practise. AS ebay guarrantee claim PROMISES TO meet upto customer demand and fulfill there order on time for the product and doesnot exchange product against refund. your website is liable for adequate action

(my paise pay id is [protected])

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