[Resolved]  Ebay.in — my money is not refunded yet.

Address:Patna, Bihar, 800001

I have done a transaction on 23rd january 2018 while trying to purchase a syska bluetooth. An account associated central bank of india bank number [protected].
I did a transaction on ebay shopping website on 23rd jan by my debit card. The amount 399rs got deducted at the same time. But according to ebay this was not successful. So i complaned ebay regarding this and they said for 3-5 working days and it will be refunded to my central bank of india. Today is 12th working day and now ebay is telling that this is a case of missing transaction and they can't help me further. I don't want to file a fraud case to police because i don't who is the culprit my bank or the ebay. So it's a kind request kindly refund my money as soon as possible.
I will be waiting for a positive reply.

This is the last time i am requesting. For that 399 if i will need to spend 4000 i will definitely do that. It gives very bad message to the customers.

Please do something.

Mobile number : [protected]
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Mar 10, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2018
eBay.in Customer Care's response
Dear Rajan Priyaraj,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Comments

I ordered the mobile in eBay and paid the money. But the product is not delivered. It showing the status as "returned back to seller" but my money is not refunded. And they are not responding even I complained.
eBay.in Customer Care's response, Feb 9, 2018
Verified Support
Dear Customer(Johnny004),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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