Ebay.in — New product is not working and ebay is asking to contact manufacturer | |||||
I had purchased a camera from ebay 2 weeks back and it was not working, same has been informed to Ebay India and the asked me to contact the seller, I contacted the seller, seller asked me to contact the manufacturer as this product is under warranty and when i contact the manufacturer, they asked me to contact ebay as this product is not covered under warranty outside china. same has been confirmed over the email by the manufacturer. when i updated this to ebay they are asking for a letter from manufacturer and if i cannot provide the letter they said they will be closing the claim. Its a brand new camera and it is not working from day1 and ebay is not ready to support. Please check this and kindly do the needful. Please find the claim details below and please let me know if you need any further details. Claim ID: 1680714 PaisaPay ID: [protected] Item number: [protected] Seller ID: shat8854 Date claim opened: [protected] Was this information helpful? | |||||
|
eBay.in customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
4742
Pending
328
Resolved
2636
View all 4742 eBay.in reviews & complaints
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
View all eBay.in contact information
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com
Thanks & Regards,
Team Ebay