[Resolved] Ebay.in — Nike shoe in bad condition and fake nike shoe

anupamsingh101

Address:	Mumbai City, Maharashtra, 400063
Website:	ebay.in

I have purchased Nike Shoe from ebay.in on 23-sep-2015 and i got the product on 30-sep-2015. Shoe sole was broken and i raised the complain to ebay on 30-sep-2015 same day to refund my money as product is not genuine(Nike shoe can''t be broken like that). I have not used the product. Its 35 days till now ebay is not doing anything to refund my money. I want my money back and there customer service is pathetic. They closed my claim also today saying that we cant help talk to seller. Seller is saying i will not refund i will do replacement. I said i dont want replacement as its a fake Nike shoe. Please help me in getting my refund.
Thanks, Anupam

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Complaint marked as Resolved

Nov 05, 2015

Updated by anupamsingh101 Ebay service is pathetic. They have seller who sell fake product. I have asked for refund and after 35 days they told that it doesn't fall under ebay quality check. So, we cant do any thing plz check with seller. initially they approved my refund but after 5 days they cancelled my claim without sending email or talking to me.

Verified Support

Nov 06, 2015

eBay.in Customer Care's response Hi anupamsingh101,

We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you.

Thanks & Regards,
Team Ebay