[Resolved]  Ebay.in — No refunds & Account Blocked

Address:

Kolkata, West Bengal

PaisaPay ID [protected]. Ordered Mobile phone on 18th Dec ►Branded Nokia X2 Black Dual SIM 5 MP Camera Dual-Core 1.2GHz Android Phone► . Same day they suspended my account . I didn't receive item for next 9 Days .Raised refund request and they rejected it saying account is suspended. I am since then contacting them for refund, even the seller has given in writing to refund the money . Now they say we cant refund you money even if you didn't get the product also this is ebay policy. PS: I have asked them reason for Account Suspension and they say we cant disclose the reason for account suspension for security reason. Ebay has till now replied with only 1 email and it says please share Proof of Identity (provide any one of the following)PassportPAN CardVoter’s Identity CardDriver’s License Proof of Address (provide any one of the following)PassportAadhaar CardDrivers licenceVoter identity . AM I DOING ONLINE SHOPPING OR APPLYING FOR GOVT JOB? that they are asking me to furnish this details.