[Resolved]  Ebay.in — Not getting money back after calling multiple times to ebay

Address:Bangalore, Karnataka, 560066
Website:www.ebay.in

I have ordered a dinning table at ebay.in on 5th feb-2017 and the seller has responded that i will be get the product on 17 of march, again after a day i got a message that there is a delay in manufacturing of the product so it will be delivered on 27th of march and 10 days it will take for shipment from transport. I have cancelled the product and from then i am calling ebay to refund my amount but every day i am getting false commitment that today you will get a call from ebay to resolve the issue but this is not happening, the interesting part is seller"sunrise international" is never picking up his cell. I have paid this amount of 24k from credit card and even after canceling the product i have to bear the 13% charge of emi which ebay is not returning. Please help me in resolving this as i am already feed up calling ebay so many times. Also i have written mails to @ceo of ebay [protected]@ebay.com, he dint even responded to any mail nor anyone from his team.

Please help me in recovering my amount from ebay.in
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Mar 29, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
eBay.in Customer Care's response
Dear abhay([protected]@gmail.com ),

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay
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Any updates in your claim?
eBay.in Customer Care's response, Feb 23, 2017
Verified Support
Dear Fad,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay

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