[Resolved]  Ebay.in — Not given refund/replacement for damaged shoe

Address:Ernakulam, Kerala, 682011

I ordered one Sports Shoe from E-bay and they have sold us the Damaged shoe after that I claimed eBay Guarantee for refund, the Claim - 1456199, The shoe they given such damaged one so that I raised this claim but unfortunately it was Reject, I reopened the same complaint and they inform me that you will get a fallback from out team within next 5 days. Still I have not received any call or the refund. So I'm requesting you all to please help us to recover the claim from e-bay. Claim ID -1456199 PaisapayID - [protected]
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Jan 1, 2016
Complaint marked as Resolved 
i raised the complaint 3 times, atlast I leave that matter unfortunately i got refund after 1 month of my product. thank you so much ebay.in and consumercomplaints.in
eBay.in customer support has been notified about the posted complaint.
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Dear muhammed shefeek,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Dear Muhammed,

We would like to inform you that we have already processed the refund request from our end on 16-Dec-2015.Please note that the refund takes 6-8 working days to reflect in your account.

If you wish, you may check with your bank using the following refund details:
Refund Reference Number:[protected]
Auth Id: 999640

However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.

For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.

Thanks & Regards,
Team Ebay
Thanks for refund

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