[Resolved]  Ebay.in — Not giving refund

Address:	Chennai, Tamil Nadu, 442001
Website:	ebay.in

I have purchase a refurbished phone from ebay on 12 january 2017... i got the phone but with certain panel gaps dust particles in ports and a non-original nokia battery while seller had written in description that nokia batter... i immediately raised a claim and uploaded photos of it... on 23 january 2017 ebay arranged a reverse pickup and i have sent the product back but no response from ebay or seller regarding the refund or replacement ... firstly the seller said that he will be away from office till 25 january 2017 and now he has updated that he will away till 30 january 2017 i mean what type of seller is this who is not responding to buyer and just faking that he is away from office and ebay is not taking any action against him... i have contacted multiple times to ebay that plzz do refund my money and i dont want a replacement from that seller and dont want to buy anything from the seller still ebay is not resolving my problem its been 10 days still i am struggling for solution and wasting my time by contacting ebay, , sending emails, and calling customer support ... i have not the whole time for just wasting by calling or contacting the seller or ebay... I JUST DONT WANT TO BY ANYTHING FROM THE SELLER NOW ... MY FREIND ADVISED ME TO TRY EBAY FOR SHOPPING THATS WHAT DID BUT ITS THE WORST EXPERIENCE I HAVE .. IF STILL ISSUE ISNT RESOLVED I WILL NEVER BUY ANYTHING ON EBAY... I AM PROVIDING DETAILS OF MY ORDER
I JUST WANT MY MONEY BACK

ITEM TITLE: Nokia 5310 Xpress Music Mobile Phone Blue Colour With Box.
TOTAL COST: 2, 990
PAISAPAY ID: [protected]
ITEM NUMBER:[protected]
SELLER NAME : rselectronicscity1985
TRANSACTION DATE : 12/01/17