[Resolved] Ebay.in — Not received order pructs (airway bill number: [protected])

nitin pargal

from Pune, Maharashtra

Address:	160055
Website:	EBAY.IN

Dear sir/mam,
I ordered two products on dated 24sep which was supposed to deliver on 30th sep. Though many times i contacted the customer care but they have no answer.
I feel like been cheated.
I made full payment of rs 1029 on dated 24th sep.
They are cheating the people if they have no stocks then ewhy havent thgey removed that item from the website.
They are just utilizing our money into their business.
Besides many times i contacted but they still have no timeline to deliver my product and asking 48 hours to just respond on my complaint.

Was this information helpful?

No (0)

Yes (0)

Nov 10, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

eBay.in Customer Care's response Dear nitin pargal,

We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you.

Thanks & Regards,
Team Ebay

Oct 04, 2016

Updated by nitin pargal Dear Ebay Team,
You are just fooling around people and My Paisa Pay ID is [protected].
Today morning I got message from Ebay team that I will get my delivery by 18th Oct.
If you have no stocks then why didnot you removed that item from your portal.
This is not the service level at all.
The worst portal ever who dont care about their customer.

Oct 04, 2016

Updated by nitin pargal If you have the stock in Chandigarh warehouse and then why it is on Hold since 28th Sep?
I am located in the city itself and dont understand the holding reason.

Oct 04, 2016

Updated by nitin pargal This is really surprising the courier company once confirmed that they will deliver the parcel on 30th Sep but later once I called they confirmed that this has been kept on hold by seller.
I dont understand your business model.
Once I have paid full amount then why have you hold my items?
I guess you are flashing wrong tracking report along with Courier company to fool around the customers.

Oct 05, 2016

Updated by nitin pargal Morning I got communication that today i will receive the parcel but still not received.
This is the level of service.

Oct 06, 2016

Updated by nitin pargal Still not received my parcel.

Verified Support

Oct 06, 2016

eBay.in Customer Care's response Dear Nitin,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay