Ebay.in — Not received promotional mobile nokia 206

Address:

Surat, Gujarat

On 2nd June I had purchased a Dell Laptop Worth 40000 Rupees from ebay and applied coupon that was some monsoon promo coupon which gives me a free Nokia 206 Mobile on any purchase between 30000 to 50000

At time of purchasing i had called 5 times to ebay customer care on[protected] and conformed about the offer
They gives me guarantee that i will receive mobile between 1st July to 15th July
In their terms and condition they have clearly mentioned that they will send gifts between 1st July to 15th July

Today 30th July and i still received nothing i had called more than 20 times to [protected] to ask regarding my mobile every time they just end up call saying that "Sir i will guarantee you that you will receive your mobile within 3 days"

now i actually i don't want their laptop and just want my 40000 refund
everyday when i call them 15-30 minutes i have to wait for my call they pick plus explaining my problem and all that gets another 15 minutes so daily i have to waste my 30 minutes behind Ebay cheaters.