[Resolved] Ebay.in — Not Refunding money after confirmation | |||||
I ordered 1 product from eBay, i was not satisfied with the product so i told them to return back it after lot of conversation they ready to return it they told me to reship it after receiving the product we will refund money and courier charges so i returned the product after that i did lot of emails, chat and calls but i did not get response i sent all mails with attachment finally after 50 mails they respond me and tell me to refund money in my account within 7 working days and courier charges will give me in coupon form i said okey after that i got 3999rs coupon that was my product amount and not received courier amount then i did mail and told them as you said please refund me my amount in my account not in coupon form because i don't want to do shopping further with eBay and yet not received courier charges but they did not respond me after that i did lot of emails and chat every time they escalating ticket but no solution one they give 1 ring and then message me we called you but you didn't pick our call i told them it was only 1ring i got so how can i receive you give me call again but i didn't get call and any mails from their side again i did lot mails to their all ids but didn't get response after many week they given me response of my mail and told me to send account details with paisapay id but yet i didn't received mail i told them to go consumer court but after 5 month yet not i received my refund in my account and courier charges. i really disappointed to service of eBay. it was worst experience with eBay and i highly recommended to people don't buy anything from eBay . eBay product details: Paisa pay ID: [protected] Item ID :[protected] Escalation Id: 035636. Was this information helpful? | |||||
Complaint marked as Resolved
eBay.in customer support has been notified about the posted complaint. Verified Support Oct 28, 2015 eBay.in Customer Care's response Dear swarsan04, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com Thanks & Regards, Team Ebay | |||||
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