[Resolved]  Ebay.in — Order id [protected] ebay not giving any refund/replacement neither payback points on this order

Address:	Chandigarh, Punjab, 160019
Website:	Ebay

I ordered an iPhone 5S from eBay about a month ago and the Order ID of the produ t is [protected] and paid 21749rs via credit card first of all the phone was repaired and the screen of Phone was replaced secondly eBay promised me 17400 payback points on this order but their pathetic service are not giving me any refund or replacement on the order neither they're giving me the payback points on my payback account and when I email them about the issue they don't even reply to my email and on call they say we cannot found this order id. So I request consumer complaint to help me regarding this issue