Ebay.in — Order not delivered and no refund given

Website:

ebay.in

I had orderd a TV stand on 9th august and paid for it online (PaisaPay ID [protected]). The order was supposed to have been delivered on 13th August. I did not receive it and then they said 27th August and then 1st september, so I asked ebay.in for a refund and then I get an email from the seller that the address was wrong. How can the address be wrong when Amazon.in have delivered numerous orders for me at the same address. I have sent in many emails and requests to ebay.in, but have not got a single reply as yet. To date I have not received my money back ...which is absolutely pathetic service from ebay.in