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Ebay.in — Ordered LG G3 Phone and Received Empty Box - Ebay Cheated

Address:Tirupur, Tamil Nadu, 641602
Website:www.ebay.in

Ebay India site I have purchased "LG G3 D855 brand new like 16gb/2b/3000 mah/5.5/sd upto 128gb/box/3 cases free" phone on 24th September for Rs.17199 from seller, Hyderabad, AP. Claim ID: 1290198 PaisaPay ID: [protected] Item number: [protected] I got Phone Courier Parcel from DTDC on 28th Sep, when I opened parcel I got shocked that Phone was missing inside the parcel (WHILE OPENING PARCEL I TOOK VIDEO RECORDING). Immeidately I complaint to EBay and they opened claim. Days, weeks months gone. I got call by 29th september from ebay claim team then October month I didnt get not even a single call, and November month I missed one call from ebay claim team. Now november 25th Ebay Closed my Claim saying that request rejected. that also not communicated in my mail. How it is possible ? without seeing my side proof they acted for one side justice. Also I told ebay clearly that I have video proof while opening parcel, they told Ebay Mails dont support videos. USELESS FELLOWS THEY SUPPORT SELLERS ONLY not genuine buyers. I lost 17000rs from ebay. Today 29th November I sent video to seller, and he got shocked and telling I sent phone inside parcel, you catch DTDC guys !!! What I can do further ???? PLS DONT BUY ANY COSTLIER ITEMS FROM EBAY !!!
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Note: For claim proceedings I given my 989401x1x6 mobile number, but claim adjusting stupids always call another 766761x1x4 number that kept idle in home.
and by seeing missed call also we cant call to given one way customer care number.

Also They not even asked my final words from me about claim, initially spoken once abt claim thats it.

Reply
Dear sayhai2venkat,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Reply
Hi sayhai2venkat,

Thank you for sharing your concern with us.

As per our records, seller has provided us valid delivery run sheet and proof of dispatch copy. Hence, we are closing your escalation from our end.

Thanks & Regards,
Team Ebay
Reply

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